Our Promise

We’re Honest

Integrity means so much to us, it’s our first core value

 

Initial Contact

our goal is to determine if we can do either an in person or virtual estimate immediately once we receive your request and work on scheduling you immediately for that estimate, sometimes same day scheduling if we can get all we need from you 

Estimates

we will have an estimate out to you within 24 hours or less once we either come out to your home or get information to do a virtual estimate for you 

Appointment Reminders

You will receive an email reminder that we’re coming at a certain day and time.  You will also get a text message from your technician when they’re on their way to your home

You're going to LOVE it

we promise you’re going to love the work we do for you or we will make it right.  Our goal is that you’re happy with the entire process from start to finish

Relationship Driven

our goal is to become your “go to” whenever you need work done in your home.  You’re going to reach out to us every time and you know us by name at this point 

We're Different

we’re different than the other contractors you’re going to meet along the way, we carry liablity insurance ($1million), Workers Compensation insurance, Commercial Auto Insurance, We have a fleet of vehicles, We background Check all of our employees and any Sub Contractors we work with, We follow HICPA regulations (home improvement consumer protection act) and most importantly we live and breathe our core values in everything we do 

 

REQUEST A FREE ESTIMATE

Our team of professionals can easily meet with you virtually or in-person to feel out the scope of work and gather information to deliver an honest estimated price.

Typically we will reach out via text or email within 24 hours (working hours) of your request coming through, from there our team will find out your availability and find a mutually beneficial time for us to meet virtually or in-person.  We will go over the project with you in detail and ask as many questions as we can to ensure we know what you’re looking to have done.  You will then receive your official estimate for the proposed work in less than 24 hours via email.  Please use the form below to request a free estimate. If you would like to contact us over a different matter, please email us at info@atozfamilybusiness.com or call/text us at 215-422-3220.

You will receive your estimate via email that you provided to us, it will contain a link to view your estimate on our secure client portal.  Your estimate will show what’s included with prices for labor, materials and typically an optional trash fee.  We do use optional items in our estimates to allow you to choose your price, we detail the estimates as much as possible so you control what you pay for and what’s included in your estimate.  Our goal is to create a long lasting relationship with you and that we continue to do future work together.

Have you received an estimate from another contractor or more than one contractor?

We’re an honest contractor, it’s rare in this industry.  Even if you have not received or do not want to receive an estimate from us we will look at your other estimates and provide you feedback of what we see FREE to allow you to feel more comfortable in your decision

No matter the size of your project it’s a big decision of who to work with, allow us the opportunity to help put your mind at ease and send over your other estimates to derek@atozfamilybusiness.com and I will give you honest non bias feedback to allow you to make the best decision and feel good about your decision