info@atozfamilybusiness.com

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The Best Local Contractor Phoenixville PA

Our Promise

We’re Honest

Integrity means so much to us, it’s our first core value

 

Initial Contact

our goal is to determine if we can do either an in person or virtual estimate immediately once we receive your request and work on scheduling you immediately for that estimate, sometimes same day scheduling if we can get all we need from you 

Estimates

we will have an estimate out to you within 24 hours or less once we either come out to your home or get information to do a virtual estimate for you 

Appointment Reminders

You will receive an email reminder that we’re coming at a certain day and time.  You will also get a text message from your technician when they’re on their way to your home

You're going to LOVE it

we promise you’re going to love the work we do for you or we will make it right.  Our goal is that you’re happy with the entire process from start to finish

Relationship Driven

our goal is to become your “go to” whenever you need work done in your home.  You’re going to reach out to us every time and you know us by name at this point 

We're Different

we’re different than the other contractors you’re going to meet along the way, we carry liablity insurance ($1million), Workers Compensation insurance, Commercial Auto Insurance, We have a fleet of vehicles, We background Check all of our employees and any Sub Contractors we work with, We follow HICPA regulations (home improvement consumer protection act) and most importantly we live and breathe our core values in everything we do 

 

How long for an estimate?

You need an estimate?

It amazes me sometimes when I hear how many contractors a customer has reached out to before getting an estimate, sometimes reaching out to 5-10 different companies and some are coming out to look at the work you need and say they will send an estimate but it never comes over and others just do not show up at all.

We recently had a customer who had reached out to 5 contractors before us for a deck to be finished that someone else was fired.  They had 2 out of the 5 show up to look at the deck and still never got an estimate.  We came out, looked at the deck and sent an estimate within 24 hours of coming out and the customer accepted our estimate shortly after sending.

Why do contractors do this?  It’s hard for me to say for sure as there is a number of reasons but the number one thing I hear is that your job is too small and they’re waiting for a larger job to get approved and start or they’re so busy they cannot do any marketing or estimating.  I do believe some are very unorganized but I do believe the number one reason is that a larger job came along and they’re going to work on that for the next couple months.  When I started A to Z Family Business it was to be different than the rest, it was to bring a level of customer service to an industry that was so desperate for a change.  We’re different and we’re unique and we believe that’s what makes us successful in this space.

A to Z Family Business (www.atozfamilybusiness.com) is different than many other companies, we strive to be the IDEAL contractor for all your home improvement needs.  Our team of dedicated employees are different, they all come from a restaurant or retail background that lends more the customer service side of a business that has been ignored for far too long.

 

http://www.atozfamilybusiness.com

 

 

Contact us today to request a quote or schedule a service online!